About us
TicketWild is a ticketing company for theaters. Here's who we are and how to reach us.
Who we are
TicketWild builds ticketing for small and mid-size theaters: reserved seat maps, season passes, memberships and donations in one checkout, a box office for the counter and a door scanner for any phone. We set each theater up ourselves. We draw your seat map, bring over your patron list and stay on email while your first show goes on sale.
Ticket money goes to each theater's own Stripe account, and your patrons stay yours. We never market to them, and we never sell or share their information.
TicketWild is operated by Cheddify, Inc..
How to reach us
- hello@getticketwild.com
- Hours
- Monday to Friday, 9 AM to 6 PM Eastern
- Weekends
- Show-night help by email
- Replies
- Within one business day, from a real person
On weekends we answer show-night questions by email. We reply to every message within one business day.
Bought tickets to a show?
The theater you bought from runs the show and sets its refund and exchange policy, so they can help fastest. Their phone and email are on their ticket pages and in your confirmation email. If you can't reach them, write to us and we'll help.
Pricing for your theater
Tell us about your house and how you sell. A real person sends your pricing within one business day.